Confidential, Caring, Local Support for Hawaii's Workforce

Hawaii's Largest EAP - Serving over 300 Customers

Keeping Hawaii Employees Healthy, Safe, & Productive

Helping the Bottom Line of Over 300 Hawaii Businesses

Support forEmployersOrganizationsCompaniesYour Workforce

Partnering with Employee Assistance of the Pacific strengthens your workforce, reduces absenteeism and turnover, and promotes a culture of care.acific strengthens your workforce, reduces absenteeism and turnover, and promotes a culture of care.

TheROIReturn On Investmentof EAP

EAP used to be just the pono thing for companies to do. Nowadays, more CFOs are involved in the decision to purchase EAP services, and HR professionals must often provide fiscal justification for to make sure the employer receives the highest value possible from its vendors.

Fortunately, there is much data available to back up the decision for EAP services.

Back in 1995, the U.S. Department of Health and Human Services reported that "all of the published studies indicate that EAPs are cost-effective."
The U.S. Department of Labor reported that for every dollar invested in an Employee Assistance Program (EAP), employers generally save anywhere from $5 to $16.
Since that time, studies continue to demonstrate a positive ROI for EAP services, ranging from $1.49 to $13 per dollar spent on the program.
A landmark study in Canada in 2014 concluded that for every dollar companies spend on EAPs they get a return of $8.70.
And if those numbers aren’t enough, Mark Attridge pulled together a bibliography of 100 review papers on the workplace value of mental health, addiction, and EAP services in 2011.

We provide you with a ROI Calculator to start to determine the possible Return On Investment you may receive from our EAP services. Based on a standard (but often high) pricing, you can calculate the ROI of low, medium, and high utilization for EAP services.

These calculationsare based on average salaries in Hawaii and national expectations (e.g. the percentage of troubled employees in a company, the cost of their reduced productivity, and the impact of their productivity increasing). If you would like a customized ROI calculation based on your exact costs, a different average salary, or other changes to the standard expectations, we would be happy to provide you with a calculation that might be more exact for you. (Obviously, the less you spend for EAP the higher your Return, or the higher your average salary is the higher your return for improving productivity.)

Bibliography:

100 Review Papers on the Workplace Value of Mental Health, Addiction and EAP Services. EASNA Research Notes, Vol. 2, No. 4, December 2011. Available from http://www.easna.org

Blum T. C., & Roman, P.M. Cost-Effectiveness and Preventive Implications of Employee Assistance Programs. U.S. Department of Health and Human Services, 1995
U.S. Department of Labor, What Works: Workplaces without Drugs. (1990), p.17
Goetzel, R.Z., Juday, T.R., Ozminkowski, R.J., What's the ROI? Worksite Health. Summer 1999, 6(3), pp. 12-21. Available from http://www.executivehealthcareservices.com
Allen, P. & Veder, P., The ROI of EFAP: Greater Employee Productivity and Lower Absenteeism. Benefits and Pensions Monitor, May, 2015. Available from http://www.morneaushepell.com
Attridge, Mark. The Business Case Bibliography: 100 Review Papers on the Workplace Value of Mental Health, Addiction and EAP Services. EASNA Research Notes, Vol. 2, No. 4, December 2011. Available from http://www.easna.org

OurROIReturn On InvestmentCalculator

Click to access the ROI Calculator

Why Choose
Employee Assistance of the Pacific?

We combine local knowledge, cultural sensitivity, and professional expertise to support Hawaii's workforce. From stress management and counseling to conflict resolution and eldercare, we're here to help. And all of our services help the organization's bottom line and ultimately provide an impressive Return On Investment!

Get a Quote

Learn More About Us

Some of our Customer Partners...

A few Testimonials From Our Corporate Customers

I want to take a moment to highlight the invaluable support we receive from Employee Assistance of the Pacific (EAP). Since I started in 1993, EAP has been a cornerstone of our benefits package, consistently providing our employees with essential support during their time of need. I would like to extend my heartfelt gratitude to Dave, who has been an incredible asset in my HR role. His assistance has been deeply appreciated, more than words can express. Additionally, both Dave and Vali have significantly contributed to our professional development by conducting tailored training sessions for our leadership team. The EAP service is not just a benefit; it is a critical part of our commitment to our employees, whom I genuinely care about like family. The support and value it offers are immeasurable, especially considering the reasonable cost per employee. It is an investment in our team's well-being that pays dividends in so many ways. Thank you, Dave and Vali, for this vital resource and for your continued dedication to promoting employee wellness.

EA of the Pacific has really supported our team with a critical need during emotional crisis, such as coping with the unexpected passing of a colleague, their own mental wellness issue, facing a solution for substance abuse, dealing with abusive domestic situations, advice for personal legal & financial issues, or taking care of family which takes an emotional toll. It's confidential and provided free of charge to our team which makes it accessible for those in need. As well, whenever we ask the company to visit on site to provide services and do training to take away the stigma with asking for help, they respond to the call and provide a trusted and friendly face to these services. It makes a big difference not to only have a hotline to call but also to know that this team is local and knows the challenges our team faces day to day and to be able to personally connect to offer objective support outside of someone they know personally and be the bridge to getting long term care.

The partnership with Employee Assistance of the Pacific has been exceptional. Dave, Vali and team are consistently responsive, professional and helpful in supporting our needs. The team is accessible and always willing to go above and beyond to ensure that our hosts are supported. We value offering our dedicated hosts the option of a caring EAP service to provide resources and guidance during challenging times for themselves and their families -- confidentially.

Employees have shared their experience and success working with EAP. Also, working with the EAP staff to assist my managers in managing difficult employee situations have been very helpful and successful.

We strongly encourage our employees to take advantage of EAP services—and I use them myself. Many team members appreciate the financial counseling offered. I often refer staff for support with anger management or chronic absences to help address the root causes of these challenges. We are truly grateful for the EAP counselors, who play a vital role in guiding employees toward improvement and well-being.

Partnering with Employee Assistance of the Pacific, LLC has been a tremendous benefit for our hosts (employees). As an employer, we value providing meaningful support for our hosts and families, and their EAP services have delivered exactly that — professional, confidential, and genuinely caring assistance. Our hosts appreciate having a trusted resource to turn to, and we’ve seen a positive impact on morale and overall well-being. I highly recommend their program to any organization looking to invest in their people.

Dave and his team are diligent, respectful, and compassionate. The EAP has been an essential resource in supporting our employees with a wide range of personal needs, including counseling, financial guidance, elder care, and timely updates that benefit both managers and staff. Their team remains well-informed on current trends, best practices, and research, equipping us as managers to better support our workforce while ensuring employees know how to access the services available to them. We are grateful for their continued support of our staff and agency. I highly recommend their services to any organization seeking a locally based program that truly understands the needs of Hawai‘i’s employees.

Our experience with Employee Assistance of the Pacific has been transformative because they understand the unique cultural nuances, family structures, and island challenges our employees face. From seamless virtual sessions to personalized local resources, EAP makes support feel genuinely accessible and relevant. They have improved our team's well-being and engagement. Their local expertise is not just a bonus; it is essential for effective employee support in Hawaii.

Dave Mitchell has been very accommodating and flexible to meet our company's diverse needs including adjusting availability based on our 24/7 operations. Very responsive and always professional, pleasant and reassuring. I have the utmost confidence in his ability to meet and fulfill our employee's needs for guidance, support, counseling and advocacy.

Employee Assistance of the Pacific has been a great resource for our company. Everything from the monthly newsletters to the various resources on their website and the tons of training options for management and staff is so valuable to us. We appreciate their services and grateful for a company we know will be there for us.

EAP has been used as a resource when we experience big changes to our environment. An example would be the Maui fires, contacting EAP--Dave and the team provide guidance--offer group support and individual counseling for our employees. Also when our employees experienced a life changing event while working i.e. active shooter, we tap into our resource at EAP to get signage for our locations on how to handle this situation safely and be available to provide support to our employees if needed. EAP really works as a silent support it's a resource for all of our employees and as HR professionals when our employees are going through a rough time in their lives, EAP is always mentioned as a resource and the employee may reach out right away or not. But, it's assuring that there is a resource for our employees to go to.