Support forEmployeesEmployees and their Ohana

Your Employee Assistance Program (EAP) is here to provide confidential help for you and the family members who live with you – free of charge.

More about yourMediationbenefit!

 One of the newest additional services we're most excited about is our new Mediation benefit. We have partnered with all five nonprofit Hawaii Mediation Centers to provide our covered employees with a free 30-minute Intake Session to explore the benefits of Mediation for your situation.

Mediation is a confidential, informal process where a neutral third party (the mediator) can help parties in conflict:

  • Talk through your differences,
  • Explore and negotiate options in a safe environment,
  • Decide how to resolve their dispute, and
  • Craft an agreement you both can live with that is fair, realistic, and durable.

Mediation services are voluntary and require all parties to negotiate in good faith. If one party does not want to participate, the mediation cannot occur. Trained mediators make sure the process is safe and respectful for all involved. No paperwork or documentation is provided unless all parties agree.

Mediators cannot be subpoenaed or required to testify in court; nor can any paperwork or records be used in court unless it is a document all parties agree to and sign.

The most commonly mediated issues are:

  • Domestic Issues (Divorce agreements and Child custody/visitation/parenting plans)
  • Landlord/Tenant Issues
  • Condominium and Real Estate
  • Consumer / Merchant Issues
  • Family and Friend Struggles
  • Co-worker Issues
  • Neighbor and Pet Issues
  • And many others

We have partnered with all five non-profit Mediation Centers across Hawaii:

  • The Mediation Center of the Pacific (Oahu)

  • Maui Mediation Center

  • Ku'ikahi Mediation Center (East Hawaii)

  • West Hawaii Mediation Center

  • Kauai Economic Opportunity Mediation Program

If you decide after your initial free Mediation Intake Session that mediation would work for you, all five non-profit Mediation Centers offer low-cost services. Successful mediation cases can save you thousands of dollars (even tens of thousands of dollars) in attorney fees and court costs!

Call us today to see about obtaining a free Mediation Intake Session!

Note: Most, but not all corporate customers have this benefit for their employees.

Call us for availability.

Our Mediation Video

We recorded a 50-minute video training about our Mediation benefit.

A 3-Minute EAP Orientation Video

Ready for a Mediation Consultation?

Call our 24/7 confidential support line now.

Or send in your request online.

Your Privacy Matters

Everything you share with the EAP is strictly confidential. Your employer will never know that you reached out for help or what you discuss.

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Morehelpfulawesomeadditionalresources

Downloadable Articles

A variety of helpful articles and downloadable flyers are available on a variety of topics.

Downloadable Articles

A variety of helpful articles and downloadable flyers are available on a variety of topics.

Testimonials

What other employees and their family members have to say about the services they received.

Testimonials

What other employees and their family members have to say about the services they received.

Access StressTools

A suite of helpful tools, videos, webinars, articles, and podcasts to help you manage your stress.

Access StressTools

A suite of helpful tools, videos, webinars, articles, and podcasts to help you manage your stress.

Forms

Forms that may be used in obtaining EAP services.

Forms

Forms that may be used in obtaining EAP services.

FAQ

Answers to the most Frequently Asked Questions about EAP services.

FAQ

Answers to the most Frequently Asked Questions about EAP services.

Failed a Drug/Alcohol Test?

Help is available for those who failed a company or DOT drug or alcohol test.

Failed a Drug/Alcohol Test?

Help is available for those who failed a company or DOT drug or alcohol test.

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We launched our Well-Being Campaign in 2017, making it a cornerstone of what we offer. We see Well-Being as something bigger and more comprehensive than Wellness, and we're fully committed to helping individuals and companies with their overall Well-Being!

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Access MyStressTools here! Start off with your Stress Profiler and access videos, webinars, podcasts and more StressTools. You will need your Employer's Password to access this site, available on your EAP brochure.
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